Tracy Breece, VP of Nursing, Innovation, AI and Emerging Technologies at Advocate Health, joins Megan Antonelli on Digital Health Talks to share how nurses are leading AI adoption from the bedside up.
Tracy breaks down how Advocate Health is using ambient documentation to reduce cognitive burden, cut thousands of EHR clicks per week, and give nurses back hours of time with their patients. She also talks about why nurse-led design matters, what fusion teams look like in practice, and how adaptive leadership is helping nurse managers lead through uncertainty.
Topics covered:
Tracy Breece, MSN, RN, CENP, NI-BC, CPHIMS, VP, Nursing Informatics, AI and Emerging Technology, Advocate Health
Megan Antonelli, Chief Executive Officer, HealthIMPACT Live
00:00:00 Intro: Welcome to Digital Health talks. Each week we meet with healthcare leaders making an immeasurable difference in equity, access and quality. Hear about what tech is worth investing in and what isn't as we focus on the innovations that deliver. Join Megan Antonelli, Jenny Sharp, and Shahid Shah for a weekly no BS deep dive on what's really making an impact in healthcare.
00:00:29 Megan Antonelli: Welcome to Digital Health Talks. I'm Megan Antonelli, CEO of Health Impact Live. Looking back at the EHR era, one of the loudest lessons was that clinicians weren't in the room when the technology was designed, and healthcare is still recovering from it. This time with AI and virtual care reshaping every corner of clinical practice, something is fundamentally different. Nurses aren't just in the room, they are leading the charge. And that matters because nursing is the most trusted profession in America, a distinction that they have held for a quarter century, according to Gallup. When nurses lead the design, patients feel it. Care teams feel it and outcomes reflect it. Today's guest is proof of exactly that. Tracy Breece is VP of nursing, innovation, AI and emerging Technologies at Advocate Health. One of the nation's largest nonprofit health systems, she is a twenty five year nursing veteran and a certified informatics nurse, an MIT trained AI strategist, and the person inside advocate who is building the hospital room of the future with nurses driving every decision. I am so excited to have her here. Tracy, welcome to Digital Health Talks.
00:01:40 Tracy Breece: Wow. Thanks, Megan. I am thrilled to be here today. Thrilled to have this conversation with you. And first and foremost, I'm a nurse. So all of those good things that you just said about me, I love being a nurse. I love being a mom. I love being a wife and I love advocating for nursing, and I'm thrilled and blessed to be at Advocate Health, serving alongside many nurses and many nurse leaders, to making a difference for our patients.
00:02:09 Megan Antonelli: Yeah. I mean, you've had such an amazing career. Um, you know, prior to advocate being at mercy and now, you know, advocate is just taking the lead in so much of, of this innovation around nursing. And, you know, but you started, as you said, as, as a bedside nurse, but then kind of got into the informatics and AI space. And, you know, we talked to a lot of nurses here and we have, you know, a big audience kind of focused on, you know, kind of getting getting into the technology and adopting technology. Share with our audience a little bit about your background and kind of when you realized, you know, technology was, was, you know, a big part of what you wanted to do.
00:02:46 Tracy Breece: Sure. Absolutely. Megan and I am a first generation nurse in my family, healthcare was not something that I grew up saying, oh my gosh, I want to make a difference taking care of others, but I'm so glad that I did. How I chose nursing was in college. Um, we're all poor. At least I was poor and I needed to make money while I was moving through my academic, uh, journey. And I nannied for a nurse in the E.D.. And oftentimes she was like, oh, Tracy, you have such curiosity about what it is that I do and how I take care of patients. Have you thought about nursing? Um, and I said, you know, Jeannette, I don't know. Um, maybe. And so I thought long and hard and I went to school, changed my major. Um, and oddly enough, Megan, I was a television and radio major. Little known secret. Shh. Don't tell anyone. All your listeners.
00:03:45 Megan Antonelli: I can see it on how well you're composed on the show.
00:03:49 Tracy Breece: So, um, I switched to health care, and none of my credits, um, transferred. So that bought me a fifth year of a bachelor's degree in learning. But anywho, so I, I transitioned to to nursing school and the advent of the World Wide Web happened while I was in college. I remember this vividly. I sat down in the computer lab and I'm like, what is this? I have a keyboard, started typing away, just started asking questions. And I spent hours, literally hours went by because I was just continually curious about all the questions that were now at my fingertips on a keyboard. I didn't grow up digitally native. I grew up with encyclopedias. If I needed to understand how to write a book report. So this thing at my fingertips now, um, was amazing. And when I started nursing, everything was on paper. There was no technology integration. I was counting my drips to understand One hundred and twenty five. Then cc's an hour because patient safety has come along and it's now one hundred and twenty five miles per hour. And, um, I learned very early on in my career in the health system I was working for, they wanted to begin this transition of how can technology support nursing in practice? And one day, um, we had some guests moving down a hallway. I was working, taking care of my patients and, uh, that, that team of guests asked me a lot of questions. Uh, a few days later, I found myself in the chief nursing officers office going, oh my gosh, did I say something wrong? I was a nurse, a young nurse at that time, uh, maybe a year, year or two into my career, um, and answering questions for guests in the hallway. And she said, you know, Tracy, we're getting ready to, to move through a very significant journey of medication administration, having computers and technology and pharmacy automation support how nurses deliver safely medications to patients. Um, would you consider joining this project? And that was my first project. I said, yes, here I am, um, you know, more than two decades in, as you identified in the intro, loving how technology can support and uplift nursing practice.
00:06:20 Megan Antonelli: Oh, that's amazing. I mean, and really to have been sort of at the front line of all of this, right. Um, and, you know, I think the lesson there is say yes, right. That's how, that's how you, um, kind of can get into this, you know, for so many now. And I think it remains the same when I look at, at, at young nurses today, you know, where that comes from. So what a great story. And you know, I think, you know, as I said, in the open, you know, that what what was implemented first around technology and now where we are today, a couple decades later is, is an amazing thing to see. And so as you look through that and, and obviously the, to the credit of that, that organization you were with, they got you involved early. Um, but not every organization has done that. And, um, and I think there's lessons being learned and we are seeing a change in that we're hearing about nurses being part of the governance committee, part of the workflow redesigns as, as AI is being implemented. But tell us a little bit about kind of your experience across different organizations and now how it, you know, sort of is so important to get those nurses involved and what it takes.
00:07:30 Tracy Breece: Absolutely. And, and Megan, there's something that you just identified is knowing who our key stakeholders are in the workflows that we are attempting to transform. And in healthcare, it's patients, nurses, doctors, all of the support network behind the nurses and doctors that are delivering care are respiratory therapists or speech language pathologists. And the list goes on. And so the first thing of, of, I would say, having the nurse at the table, if you are in the middle of transforming a workflow that involves the nurse. And I know it's really simple when we think about project management and we think about that workflow mapping, I'm not sure that we have that right yet in nursing, when I talk to my peers across the country, you know, we still have these aha moments. Oh, the nurse wasn't there. Oh, the nurse wasn't there. And the question that I asked was in the very beginning, did we map out that workflow and then consciously make the decision who's the key stakeholder? And so that that to me pulls into why project management is good for nurse Informaticist and why it's good to have a project manager teach a nurse Informaticist. We're constantly evolving who needs to be at the table and if it involves the nurse. Have the nurse at the table. How you go about that in the organization. And I would say that is a completely separate topic. But for us, what I would say is we have this methodology to identify who beyond our patients, because that's what we deliver, who's at the center of this care transformation. And then we rely on all of us in a fusion team approach. That's a Gartner term. It's a personal thing that I absolutely love from our Gartner colleagues. It makes a whole lot of sense when we think about diversity, fusing in a team, solving a problem that links to your strategy. And again, if it involves the nurse, have us at the table.
00:09:43 Megan Antonelli: Mhm. Right. And as you said, you know, or implied, I mean, it is harder to do. It is not just, oh, inviting them in for that conversation. Right. I mean, you're saying that it requires a project manager. It requires someone actually managing when, when and the time is right to bring those people in, those stakeholders in to make sure it happens. Because I think one of the other you know, the other side of that is nurses are incredibly busy, the hours that they spend there. And I think when we get into even conversations around, you know, sort of nurses at the forefront of innovation, you know, it's hard. They can easily identify problems. But to get to the solving, you know, takes time off of what you're doing on a regular basis. So let's talk a little bit about, you know, about that. But, but really what it takes to kind of give nurses the time to be able to participate in this sort of innovation process.
00:10:38 Tracy Breece: Yeah. The heart of your question here is structure. What is what is your structure? And is that right to enable success? We are blessed at Advocate Health to have Betty Jo Ratio as our chief nursing executive. As well as Katie Barrs, our chief nursing Informatics officer. They have worked very, very hard to set up a structure that allows me and other leaders to tap into the right resource at the right time to ensure our strategy connects to our patient outcomes and our nursing outcomes. So for us, what I would say is an absence of having a structure that allows for the fluidity and the matrix that you need in a very large organization like Advocate Health. Um, I, we would fail. And that is something that we're doing really, really well. Um, and it's thanks to those two leaders who are leading the way. One of our commitments in that regard.
00:11:33 Megan Antonelli: Yeah. Well that's great. And they are, they're both fabulous leaders. Yeah. Um, in terms of a lot of, you know, we innovate, we bring these technologies in to I make the workplace better, right? Make make things happen better, make the job easier. But they're not always perceived that way. And in an environment where, you know, there's no doubt, you know, sort of burnout and retention has been a challenge. You know, how do you engage them in such a way that they, they recognize that, you know, this is about improvements, not only efficiency and things like that.
00:12:09 Tracy Breece: Yeah. Great question. So we have the leaders, we have the structures. And those structures include time away from the bedside to commit to the problems we're trying to solve. One of the things that I think we do well in nursing, and I think you've already identified it, is we know the problems, we know them and no one better than those that are doing the work in the work environment know those problems. Where we have failed in the past as an industry is kind of throwing all of those problems on a board and say, we're going to tackle this and we're going to tackle this and we're going to tackle this. And and then we sit back and we're like, well, did we accomplish anything? And because the strategy was missing from what it was that we were trying to accomplish. So getting nurses at the table in that structure for us looks like professional practice councils. It includes our nursing informatics council. It's going to where the nurses perform. If you are a nurse informaticist and into the space and not only the nurse Informaticist, the leadership team, the data scientist team, the computer scientist team, our physician colleagues come with us and let's observe because often, often we're going to learn more in that fusion team approach as an observer of nursing practice, as much as we do when we listen and hear nurses about their practice. So in the past we've had computer scientists and our partners in engineering. We're like, come with us. You know, they're helping design workflows with us and good partnerships like, come with us, come to the hospital, we go to the hospital. They have this all moment about them because they're like, oh, and the light bulbs go off because they're observing. Nurses do their work and they're asking nurses questions about what it is. They might be engineering in computer science, and they see it a different way. So the structures of the councils and the fusion team that's there to support nurses go to where we do our work and you'll learn a lot.
00:14:25 Megan Antonelli: Yeah. And I think that's such a huge part of this. And I think watching, you know, certainly from my perspective, you know, at, at at events and meeting so many startups and, and innovators who experience the healthcare system in their lane. Right. And it's such a different, you know, whether it's I had a sick family member. I'm a caregiver, I'm a patient and or I'm a technologist. And I see these opportunities or even from the payer perspective. And I see these reimbursement opportunities. Health care is so complex that when you see it from only one lane and you don't put yourself, you know, you know, what sort of walk the walk in the shoes of the others. It's so hard to really build those solutions. But you mentioned kind of the hospital and how that is sort of on dosing for them. And an advocate has done such an incredible job in terms of adopting technology, building hospital rooms of the future. Paint a little picture for what that does look like for our audience right now. And then maybe what you see coming in the next few years.
00:15:24 Tracy Breece: Absolutely. So, Megan, I would say we are still learning and we are still emerging. And what we have learned with, um, finding an environment with the workflows for our workforce. So our strategy in nursing those three W's empowered and enabled by technology. What does that look like for us? For now, we have been working on ambient documentation as a methodology to alleviate that cognitive burden. The administrative tasks. We have technology supporting our practice through virtual nursing. We have the ability to use enhanced data and analytics to understand are we meeting and making a difference within the work environment for nursing? Um, I'm not sure what your audience might be most particular in hearing about, but I'm going to stay in the ambient lane because I have a deep passion for what we're seeing related to those outcomes and albeit emerging. We are early. We are not one hundred percent learned in this area. But let me tell you about what we've learned. We have learned when we give back time And we're saving approximately nineteen thousand clicks in the EHR every seven days, which is about two hours a week in collective nursing time. Um, let me make sure two hours a day, I said a week, sorry, two hours a day. Um, with those clicks. So those two hours, what does that look like when we walk the halls and we ask the team who's using the ambient documentation? How's this going for you? This is qualitative data. How are you feeling with this? What if I told you I was going to take this away? We did a great pilot and we are immediately presented with please don't take this away. And I said, tell me a little bit more about that. And so for a nurse tech, this was her answer. Tracy at six forty five, when I am ready to leave my shift and I am tired of a long twelve hour shift. I look around and I see those texts that haven't used ambient in the same way that I have. I'm ready to go home. They're running around trying to finish their documentation. I'm ready to go home. They tell you that they're more present with their patient. The documentation just happens. And my most favorite and and Megan, for all of the computer scientists, folks and those that understand AI, my most favorite piece of feedback that was qualitative was the documentation knows me. The documentation is capturing what it is that I'm delivering in my practice to my patients. And I don't have to think about it anymore. I just get to take care of my patients. And why that isn't so important for our industry is there's been a lot of skepticism around is the, is, uh, advanced forms of artificial intelligence Helpful to the environment where nursing care is performed. And I'm here to say, with our limited knowledge that we have right now with ambient. Absolutely, yes. Because we're seeing that in data, we're seeing that in the best place to care for nurses, and that technology is meeting the nurse where the nurse is practicing. Now, it's not all sunshine and roses. We've learned a lot, right? We've learned a lot. And the number one thing that we learned with this technology is we have a mirror. And that mirror now informs nurses, nurse techs. This is how you just practiced. This is how you take care of your patient. This is how you develop a rapport with your patient. Now I only see it. So our partners that we work with, if you're you're taking care of your patient, Megan, and you've received the consent and they know what it is that you're doing. And you have this audio on listening to your conversation while you're performing care that is only presented to you. I'm never going to see that. Only you are going to see that as the person taking care of the patient. And that's the mirror you get. So you get an immediate piece of feedback, which we've never done before in nursing practice on this is what just happened in that room. And we have a lot of learning around that. And notably, nurses who are practicing longer like to use this technology more because they've been practicing longer. This is about practice and how we uplift the art and science of nursing. And the younger you are in your nursing career, the more you're still building that confidence, the more you're still learning how to develop that rapport in the room with the patient. So that's one element of our room of the future that we've been focusing on, Megan. And we have a whole lot of learnings about that time savings, cognitive relief, Well-Being for the nurses and nurses techs, and allowing them to be more present for our patients. And our patients are telling us and our patient experience surveys that we're listening more, right?
00:20:45 Megan Antonelli: Right. Which is exactly what you're looking to achieve in all of this. It's funny, I was just speaking with, uh, Mohan Nair, who wrote a book recently on called unreachable. And it, you know, it gets at the sort of cognitive atrophy that could happen with AI. And what in the point he makes is the importance of hard learning and doing the hard learning first. So I think what you said about more experienced nurses appreciating it because they already see their voice, they see their practice reflected back at them. Right. Whereas, uh, younger nurses may not or less experienced nurses may not see that and need more kind of instructive and more of that hard learning how when you're working, you know, across, you know, generations and different experience levels. Are you, um, kind of implementing or recommending adoption? Is it different and kind of the training of it all? It seems like, you know, certainly you have nurses who are choosing to use it less or more. How does that work? What's what does that look like in terms of, you know, in practice?
00:21:55 Tracy Breece: This is a great question. And I think when we started with technology, so I talked about my very first practice with pharmacy and medication automation. The advent of the EHR followed, and we didn't have a really strong sense in nursing practice what that was going to do for us. Um, I think we, we, what we did at the time, if I can, you know, reflect back in years of informatics work is we transitioned one documentation method for another. If we do that today with the ability with this enhanced multimodal artificial intelligence, we're likely going to have some of the same experiences. So I say that because ambient documentation, conversational documentation style for nursing is not a replacement, one for one for documentation. And it takes a heavy lifting around change management with human, plus the support of artificial intelligence for me to deliver the care as the registered nurse. And so what we've learned cognitive neuroscience, we have long studied implementation science, which is different than change management, which has long history of understanding how to manage changes. But we've layered on in addition to those two things, understanding cognitive neuroscience and adaptive leadership for our frontline nurse managers. That recipe supported by human factors engineering, is where we have really highlighted two tracks of learning as we are scaling ambient across our enterprise. That track for a nurse and a nurse tech is not necessarily about the technology. Yes, we need to understand how to turn it on and use the phone and and have the conversations with our patients on, on what it is that we're doing with, um, assistance and our documentation. But it's really about restoring my practice and how I practice with my patients. That's where we're anchoring our training and education, regardless of which generation you might identify with. So it's all the same about Recentering, our purpose as uplifting the art and science of nursing being a best place to care for nurses. So patients choose us and nurses choose and choose and are staying at Advocate Health to practice. So that's the one side of training, the other side of training. So this is nothing about technology. The other side of training is how do I, as a nurse manager, lead in this era of uncertainty? And so for us at Advocate Health, we have our four commitments. We have embraced the unknown, think boldly, lead the way and lift everyone up. That's the invitation for nurse managers to align with where it is that we're going to liberate ourselves into this space of, let's do this together. It's the core of adaptive leadership. The absolute core is nurse managers they've been known to to have all the answers, to want to fix it. Well, in this era of leading the way and embracing the unknown, there's a lot we don't know. And so we it's emerging as we go, and we're diligent about understanding what it is we're trying to accomplish. What are our outcomes? Who are our partners? Evaluate those outcomes together, pivot and keep going. So there's not a lot of time to, to, to stay put really. Right. And so our nurse managers, we give them tools in their toolbox. First we start because we don't want to assume anything about any singular person. We ask, where are you with your understanding of artificial intelligence? We gather awareness. That's the first step of bringing the individual into the system of human plus AI. And then we do the flip side of it. We take the systems that are around us and bring that into the eye. So there's two cognitive neuroscientists activity Doctor Maya Shenker and Doctor Caroline Leaf. And both of them respectfully study neuroscience in a different way. And we're equipping our nurse managers with a very specific exercise. Starts with an awareness allows them to liberate from what it is they they are comfortable in their leadership style to embrace the unknown. Wow. And we're learning. Yeah. For all the listeners out there, right. We're still learning. And, uh, you know, I'll be happy to, to come back at some point, Megan, and let you know what our data tells us about, uh, did these exercises work because we're right smack dab in the middle of them, right?
00:27:18 Megan Antonelli: Yeah. I mean, it, it is, it is so new. And I think you guys have been very, you know, great about telling the story and sharing the data that you've received. And obviously, you know, kind of involving the teams in that. Um, so in terms of, I mean, you talked a little bit and, you know, maybe you can go in a little bit more in terms of, you know, you've definitely heard, don't take it away. You know that they like it. Um, as you look to how, you know, what, what does it mean in a few years? What, what does it mean? How is it going to change practice? And, and as they're saying, you know, their, how their experience was with sort of alleviating documentation burden, but like, what's next after that in terms of value and in terms of nursing practice?
00:28:06 Tracy Breece: Yeah. Great question. And so what I if we could all predict the future, wouldn't that be great, Megan. We'd all be lottery winners. Um, so, um, what I'm going to tell you is my perspective of my experience over the past couple of decades, because Technology and our space of enabling practice through technology. Um, is just moving faster than I could have ever imagined. It's a force. But here's what I want to tell you about nursing. Nurses choose this career. They identify to be at the center of patient care, to lend a helping hand. Our patients as nurses come to us, largely, they're not well, they're not their best selves. And nurses help restore with the care team a patient becoming their best self. So uplifting the practice. And I think for me, the future is about alleviating all of the work arounds, all every single one of them in the environment, in the technology that we've had, because we're learning that we've layered on technology that probably hasn't done our nursing practice well, allowing our partnerships with our academics and schools to come into this space of a new era of practice. And so choosing nursing, choosing a career that's going to be empowered by technology. My personal dream is that we're able to share. Everyone has always asked, what does a nurse do? How does a nurse contribute to the operating model in said environment, whether that be a clinic, an O.R., and Ed the hospital, ICU versus med surg? Let's tell that story and let's do that because we are leading with evidence technology supporting us, and the data is going to help us sit down at the table and say, this is quantifiably the value a nurse brings to healing hearts, minds, touch of family centered care. We've long asked for that in the quality world. How can we do this? We have all these proxy measures that are informed by workloads or workflows that are completely layered, so we can't ever really get to that value. So technology allows me to come in and take care of my patients. Technology allows me to come in and take care of my patients.
00:31:00 Megan Antonelli: Mhm. Yeah. And I think that's I mean, it can't be overstated. How how amazing the promise of all of this is, I think. And you've painted such a great picture of sort of the, you know, assessment, adoption, implementation and how important it is to have the nurse at the center of all of that. And then what that then results in, which is ultimately better patient care, right? And I think that that, you know, that's why we're all here and that's what we're trying to do. And I think when we get into some of the technology which is purchased and adopted and implemented, we're always looking for value. And the value that we can measure most easily tends to be internal and sometimes efficiencies and hours gained and things like that. But when it comes to the patients and, and making sure that they recognize those benefits as well. Have you guys done any work on that? What's your perspective there? Um, in terms of, you know, kind of ensuring that they're not looking at this as, as a means to more efficiency, but in fact a means to better care.
00:32:05 Tracy Breece: Yeah. Megan. I would hope that there would be a patient in the community that would come onto your podcast and chat with you about what that means for them and encourage that. And wouldn't it be great to have like a nurse and a patient together and talking about what that that was and and for them in that experience.
00:32:23 Megan Antonelli: Yeah. Um, absolutely.
00:32:25 Tracy Breece: Wouldn't that, that be so that we're all our own.
00:32:28 Megan Antonelli: Planet and I mean, and to, to, to reframe it, to take it back, to think about how we, how far from anything we ever did with EHRs and implementation that that would have been a conversation happening. Right. We didn't, you know, just it was just sort of like, well, this is going to be the back end administration system that we're going to use. There's no involvement with the patient of what would be, you know, best or, or, or, or the information captured. Right. I mean, maybe there was, but not on the stages at least, you know, and it was barely, barely a conversation with the clinician. So. Oh my.
00:32:59 Tracy Breece: Gosh. Well, and all, all of the, the years of who, who, who owns the health record data. Well, the patients do. Right. I, you know, you have your, your portals and your ability to access your own data. That was it's all about the patients and families that need that information so they can make the right decisions. I will tell you, um, we do have our patient family advisory councils that are, um, you know, sitting at the table with us as we ask questions about any workflow changes that we introduce and we seek their feedback beyond, you know, our experience surveys that we might receive as well. So we, we actively engage our patients in the work that we're doing.
00:33:39 Megan Antonelli: Right. Perfect. Well, we have a couple of minutes left. I could chat about this all day with you. You just have so much great insight on this. But in terms of what we like to end on, we always end on something positive. I feel like we've talked about a lot of positive things and the promise, but when you look ahead in terms of kind of what gives you hope about where where we're headed, what is what's most exciting about kind of the direction things are going right now?
00:34:06 Tracy Breece: Yeah. Megan. I am a person of the art of possible. Everything is possible when we choose to focus and try and choose the ability to learn as we go. I am most excited for the ability to be achieved from all of the burden that we've had within nursing, whether that be checks and balances for reporting, because I've needed to do something, checks and balances for the work environment because someone is coming to observe something that I'm doing. It has always felt on me to do extra work at the bedside as the registered nurse. So I'm most hopeful that every partner that we have engaged with, our own internal teams are listening and centering our product that we deliver is health care. Our patients needs our hearts, our hands, our minds, and the technology is there to make all of that happen and alleviate all of that cognitive burden and those administrative tasks. That's what I'm most hopeful for in the immediate future. Bring me back in like a month and it might change.
00:35:29 Megan Antonelli: Well, you know, and I love that technology. Yeah. No, I mean, I think that the promise of all of that in terms of kind of bringing the human helping hand back into health care and alleviating that administrative burden, you know, nursing is hard enough. It has always been hard. The last thing we want technology to do is make it harder. So, you know, on that. Tracy, thank you so much for joining us. What a pleasure to talk to you. I'm excited to see you again in person sometime at one of our events in the future, or at some of the bigger shows that we that you speak at often. So I appreciate it.
00:36:08 Tracy Breece: Megan. It's been a true delight. Thank you very much. And until we meet again, Yeah.
00:36:14 Megan Antonelli: Give give our audience a how they can follow, you know, the work that you're doing and advocate or get in touch.
00:36:20 Tracy Breece: Absolutely. I'm on LinkedIn. So just hit me up on LinkedIn and I will respond.
00:36:27 Megan Antonelli: Perfect. That's great. Thanks so much again to our audience. Thanks for listening. If this conversation sparked something for you, which I'm sure it has hit the like and subscribe button and share it with your colleagues. Today, you can get a full library of our conversations with leaders at health impact dot com. Thanks again. This is Megan Antonelli, CEO of Health Impact Live Digital Health Talks, where operators do the real work that makes healthcare better for everyone. Until next time, let's keep fixing health care one conversation at a time.
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