Digital Health Talks - Changemakers Focused on Fixing Healthcare

Curate, Don’t Shop: How to Walk Away from ViVE with an AI Strategy That Delivers Outcomes

Episode Notes

Join us as Megan Antonelli sits down with Nayan Patel, a former hospital CIO now leading healthcare innovation at Neteera, to unpack what's shaping the digital health landscape heading into VivVE and HIMSS. They explore how the CIO role is evolving from technology manager to "curator of information and outcomes," and why AI governance, cybersecurity, and platform consolidation are dominating the conversation on the conference floor.

Nayan shares insights from Neeera's contactless patient monitoring technology, using radar to track vital signs and ease the burden on nursing staff, and reflects on what meaningful AI adoption actually looks like in clinical settings. The conversation also covers the enduring value of in-person connections, how to maximize your time at industry events, and why some old debates like shadow IT and build vs. buy are making a comeback with fresh perspective.

Plus, Nayan shares his weekly newsletter TGIF , offering bite-sized insights for healthcare leaders on the go.

Nayan Patel, SVP/GM, Transformation & Digital Health, Neteera

Megan Antonelli, Chief Executive Officer, HealthIMPACT

 

Episode Transcription

00:00:00 Intro: Welcome to digital health talks. Each week we meet with healthcare leaders making an immeasurable difference in equity, access and quality. Hear about what tech is worth investing in and what isn't as we focus on the innovations that deliver. Join Megan Antonelli, Jenny Sharp and Shahid Shah for a weekly no BS deep dive on what's really making an impact in healthcare.

00:00:30 Megan Antonelli: Hi everyone, welcome to Digital Health Talks. This is Megan Antonelli and today I am joined by Nayan Patel. Nayan is a seasoned healthcare technology executive and a strategic advisor who has spent his career building responsive organizations that drive real operational and clinical outcomes. Now serving as SVP of Transformation and Digital Health at Neteera, Nayan brings a rare combination of health system, CIO experience, strategic advisory work and a sharp eye for where technology actually delivers value. We're catching up with him ahead of Vive to talk about what's on the minds of CIOs and CISOs right now, and what's worth getting excited about in digital health in general. Hi, Diane, great to have you with us.

00:01:11 Nayan Patel: Oh, thanks for having me. That was a great introduction. Better than I could come up with myself.

00:01:17 Megan Antonelli: Well, I got a little help from our friend ChatGPT. Right. But, um, you have an impressive background, and it was so great to get to know you a bit at Health Impact. I've certainly followed your career as you've been a CIO and worked in a number of organizations. But tell our audience a little bit about what you were doing before you joined Neteera.

00:01:37 Nayan Patel: Yeah. So you're right. I mean, I'm a former hospital CIO, spent probably ten years in the seat in directly in the seat itself in a hospital. And I think there's something to be said about that. You get that first hand experience of talking to the clinicians, understanding the workflow throughout the facility and the hospital. And, you know, there's flaws involved. There's different operational areas where you can enter, you can't enter and there's different rules you have to look at. So I think that experience certainly helped prepare me in many different ways. I've been in the healthcare technology industry for about twenty years, but the last ten really in, you know, with the CIO now in terms of, you know, what I'm doing since then and then before Neteera, I've been involved in interim consulting work. Interim CIO roles, as well as I joined for about a year with the revenue cycle platform. So I've got that experience as well. But Natira is where I'm at now. And I'll tell you a little bit about that. It's, you know, contactless passive patient monitoring of vitals. So we have a radar based solution that can monitor patients for heart rate respiratory rate, inhale exhale ratio. And then we're going to look into blood pressure as well. So that's I think the key thing about that is the ability to have it reducing nurses time to monitor patients. And so however we can help the nurses. That's our ultimate goal.

00:03:08 Megan Antonelli: Yeah I've, you know, had the chance to meet a lot of the folks at Neteera and see how, you know, that product and how how it really has been able to work within the health systems and really power, you know, that remote patient monitoring and, um, you know, healthcare everywhere. And as we see that, you know, kind of becoming I think I said maybe when we saw it, health impact, it's like it's kind of the hospital's dinosaur moment, if you ask me. Like if they don't, they're looking they're, you know, sort of or blockbuster moment, if you will. They're looking at this. And, you know, I've heard from many of them, oh, you know, we're not there yet. You know, we do it. We you know, there's some capability, you know, but it's like if they keep looking the other way when patients want it and they need it, um, you know, they're going to have an extinction moment because somebody else is going to provide it.

00:03:58 Nayan Patel: Yeah. And one of the things that's harder these days is all the different ways you can collect data on a patient and some of it's manual. And that's one of the biggest differences when we think about remote patient monitoring. You know, we hear so many people have the Apple Watch or the aura ring. And there's these different ways that we're able to get data. But how do you make it seamlessly part of a day to day workflow? That's the key thing here. And we have that ability to kind of tie it into an EMR as needed, different applications. And the big thing I think is what we call early detection. Right? So being able to identify when you're going to detect something an adverse event might happen. And that's where all these tools are about. It's being able to trend data and then seeing hey your body is doing something and this might be happening soon and the earlier we can get it. You know that type of warning, the better the clinicians can do their job and taking care of the patients, right?

00:05:01 Megan Antonelli: And I think in the past, you know, before the sort of computer power to some degree was there to be able to kind of take all that data and look at it and have those warnings that were meaningful and time, you know, sort of at the right time, in the right place. You know, there was a resistance to say, you know, wait, if we have all this data, you know, then we're going to be liable. Then we're going to, you know, we're how are we going to assess when all of these things are happening and be sure that we're on top of it. And I think what's great about tools like Neteera and, you know, sort of the whole ecosystem of what's evolving is that with the power of what we've got, we're able to kind of make those identifications and make sure that the clinicians see it at the right time, and they're able to respond to it. So it's kind of I think we're at a really interesting time because all of those things are finally coming together, right where the technology and the computing power to support it is making it easier for clinicians, not just sort of another additional alert that they need to pay attention to.

00:06:03 Nayan Patel: Well, you hit one of the key points that we always try to make is another alert, right? Like, I mean, not only are there reducing the number of clicks for clinicians, but it's reducing the alerts to make the alerts very meaningful and something that's actionable because, you know, you don't want to have the alert fatigue because there are a lot of red moments out there that okay, you just stare at one screen. They're just red everywhere. But which one is something that's truly a red? And to be able to prioritize those alerts and make them more meaningful, that's what we want to do. Industry as a whole, right. Like, you know, Neteera is trying to do with its part, but I'm going to say we're meeting with our CNO, CIO, CIOs of different hospitals. Everybody wants the same thing. Try to improve that Clinician experience so that they are more effective in what they do without being bombarded with yet another system.

00:06:56 Megan Antonelli: Right. Yeah. No. And we see that. But speaking of being bombarded as we were coming together with, um, Viv just coming up next week and then him soon after that. And I know you'll be attending both. And you've been very involved in, um, you know, hims Dallas hims for a long time. And, um, you know, I think we're seeing so much. Certainly last year it was just all about AI. Maybe the year before that, it was all about AI, and everybody sort of talks about how it is everywhere. But, um, tell us a little bit about what your, you know, history with Viv is what you're excited to see. Um, you know, what are you looking forward to? Um, next week?

00:07:32 Nayan Patel: Yeah. You know, in preparation for this, I was wondering how many vibes I had been to. And then I looked back and I'm like, I actually went to the first one that was back in Miami. And so I've been to all four. I think that has existed. So this will be number five or something. Yeah. So, um. Yeah, it's, you know, a couple of times I've spoken, other times I've been an attendee, um, you know, different roles that I've played there, and it's certainly grown. It's become more of that. It's it's not quite as large as hymns, but it doesn't need to be. It serves a different purpose, and it's a good collaboration of getting the right people together. And I think it's really like getting the right people in the same room together at one time. Right? Because everybody's dealing with the same type of things staffing shortages, patient safety gaps. These are things that are happening across the board in different systems. And it's nice that you can get these different people to the same platform. So and you're getting the investment community that comes to this, uh, to vibe anyway. And so both all of these conferences serve a certain purpose. Yeah. Five is what I'm looking forward to next, and then we'll, you know, hit hims up. I think one thing somebody said is one of the places where vive is, where you start planting the seeds, and hims is where you start watering the seeds. Right? So they kind of go hand in hand to some degree that, you know, kind of helps you set up for that.

00:09:03 Megan Antonelli: It does, you know, and I think that's a great way to look at it. You know, I mean, there's definitely logistical challenges with them being so close together. But there is some value to that in that, you know, one, it does get different. You know, even when when Vive is in Nashville and Hims is in Orlando or, you know, regardless of geographics, the audiences are are different. You know, there's there's certainly a Venn diagram of folks who overlap. But I think the, you know, sort of core attendance is much more varied at hims. And while that may not provide value to everyone, there is a certain value to having, you know, kind of different, you know, really the different functionalities, you know, represented like a higher concentration of sort of revenue cycle and security and your clinical executives, whereas I might take, you know, at this time it'll be a little bit more leadership focused and what have you. But I did notice, actually, there's a fair amount of security professionals going to vie this year. Um, and certainly, as always, because of the partnership with chime, the CIO. So when you, you know, putting on your CIO hat and, um, you know, kind of where you're thinking of what people are going to be talking about and the topics that you've seen some of your friends speaking about and all that. What do you think are some of the topics that are going to be most important to those CIOs and CISOs right now?

00:10:25 Nayan Patel: Yeah, I think, you know, one of the things is the Provider Connect program really kind of puts everybody together. And we know it's like speed dating. But the reality is you're not having to try to figure out who you want to meet with. And it's not a random crapshoot type of thing. It's a little more directed, and it does get you focused, and it doesn't mean every meeting you're going to have is going to be successful. But I've the over the years I've found, you know, one in five type of meetings that leads to something substantial. So that's, you know, the first thing that I would say is that it's getting all the people in the room for that in-person conversation that, you know, you're not going to get out of an email or a campaign or a website or whatever webinar even. So that's building that trust in terms of the topics. You know, AI governance is probably a bigger thing. It's more like, how are we using AI today? We know it's going to be used. It's it's a it's your secondary companion everywhere you go. Right. If you're not using it, you're kind of missing the boat. Like everything you wonder about or what you're trying to do. AI can give input into that. So that's obviously there. But how do we use it? What do we make? What do we give it, not give it type of thing. So that governance piece I think is going to be a key conversation. And then of course, you mentioned, you know, the security professionals are coming in. So cyber security will be something that's always there. It's table stakes. But how is it going to change now. What are the rules and the, you know, the guardrails that we need to put up in a different way. And so I think you'll see a little bit more around those guardrails.

00:12:04 Megan Antonelli: Yeah for sure. I feel like when I'm looking at the agenda and of course, when I'm hearing folks, um, you know, even coming out of health impact, some of the old topics are new again, right? I mean, some of the things that, you know, we talked about a lot during, you know, kind of when EHRs were being implemented because it was such a transformational platform shift are happening again. You know, talks about, you know, shadow it and, you know, build versus buy. And how do we, you know, ensure the governance and who's involved and all of those sort of fundamental IT questions, um, are coming, you know, are circling back maybe with a little bit more wisdom now that we've been through the experience of the last decade or so. Um, but it is interesting to see for sure.

00:12:51 Nayan Patel: Yeah. Well, it's interesting enough, you know, as part of a one of our CXO panels here in, in DFW, we, we were looking through what kind of questions were being asked over the last several years. And it was actually seven or eight years ago, we were asking the same question about AI. It's not the AI what we experienced today, but there was a version of AI that was out eight years ago. It was like, so what are we what are we doing with AI? Right? I mean, it's it's in a different state today, so. Right. Yeah. I think when you put on the the hat of the CIO, it's now, um, I came up with an interesting term. The CIO actually has a it's a new meaning. It's curators of information and outcomes. Okay. So that's my I just kind of came up with something there. It's like that's what our role is to take, you know, what we're trying to put in with technology, look at the data and then help the outcomes. At the end of the day, that's really and so we are business leaders, and I think the role is respected more by everyone within the organization that the dependency on technology, how does it impact outcomes. What are we going to do. Because it is an ROI type of decision. And all the money that we're spending on tech now.

00:14:04 Megan Antonelli: Right. Yeah. And you know, that's it's funny when I think back to the first health impact, our tagline because of meaningful use was, you know, technology for meaningful use to meaningful outcomes. I remember I was like, oh, that's but it is. And it's not just about the financial and the return on investment value outcomes, but obviously clinical outcomes. And how do we kind of get these technologies to move from shiny object to, to real value. And I think my sense of where people of the topics and discussions that people are going to want to attend are the ones where people are talking about the value that they're getting, you know, out of these tools and where they're seeing the most value, because that's that's where the discussion has shifted to. It's not just like, oh, it's available. It's here. We have to adopt. It's, you know, what's working and what's not.

00:14:54 Nayan Patel: Yeah. And I think the value question comes into play in many different ways. I think the thing that we're also looking at is we platforms are more important than one off solutions because we want to do more with less reduce applications. Right. So the platform play whichever part of the healthcare tech you're in comes into a bigger conversation. And how we helping the organizations truly do more with less. And so there are some risks that you have to take because you're consolidating. You may not get everything you want in a single app, but make sure that you're growing. And that's one thing that we're also trying to do, is as we grow with Neteera, we're going to be like thinking ahead. We're looking ahead of what do we want in the future. But getting with the hospital leaders to identify what is important, what we should be thinking about and building. And I think every organization is going to be trying to do that, because if you're not, then you're just another add on and nobody wants any additional add on. It's already a a spaghetti system that we have to manage right now.

00:16:00 Megan Antonelli: I liken it to sort of, you know, cable television, TV now, right? I mean, how many subscriptions can we have and how many subscriptions can we manage. And ultimately, we never can find what we want to watch because we don't even know where to look. And, you know, we don't want to do we don't want to do any more of that in health care. It's complicated enough. On the other hand, there's a risk to just picking one platform that maybe hasn't come up with the best solution, you know, for everything. So, you know, and it takes me back to the age, the EHR discussion where, you know, there was a lot of, you know, it was built for a revenue system on a, you know, sort of primary care basis and left out a lot of things for specialty providers and all of that. And of course, over the decades, you know, it's evolved and added in a lot of other solutions. But, you know, it's a little bit of a, you know, picking the right horse with with a platform solution. Um, as these things are developing so quickly, but also the right tool for the right job is still really important in healthcare. So I think it's an interesting conversation. I hear it, you know, I'm hearing it a lot. And it'll be it'll be interesting to see how things sort of flesh out at, um, these, you know, at Vive and then hims with various announcements of, you know, whether people have built in new tools and all of that. So.

00:17:23 Nayan Patel: Yeah, there's there's there's risk associated with all this. Right. Because the health systems want to do more with less and but then like, how much are you locking yourselves into one platform and what's the change cost down the road? Right. And I know obviously you're going to be signing multi-year agreements, but some of these multiyear agreements are going to spend decades, right? I mean, that's just, you know, I remember when I was at one of my prior organizations and we finally moved one of the older EMRs out. I mean, it celebrated thirty two years before we put it to bed. You know, so these things last a long time before you can truly migrate it into something else. And that's what you're looking at anytime you put in a new system. The question is how long will it be around? Where does it make sense? And we don't have all the answers, obviously. I mean, we did we wouldn't be in business. But that's part of the challenge we have.

00:18:17 Megan Antonelli: Right. Well, and that's I mean the speed of innovation. And I think when I think about AI and where we are, and we were just talking a little bit about kind of, you know, however long thirty years ago, you know, the internet was, was the new the new change that was going to come and change everything for, you know, for how we all worked in every industry. And now we have AI and large language models, you know, having that similar impact. But the other side of that is the speed at which people can innovate and iterate is so much higher because of all the tools and all the compute power that we have. So to see how how fast change happens, and when you think about things like you make commitments and technology gets implemented for thirty years, you know, that won't that won't work in this new sort of faster paced innovation cycle that I think we're we're about to kind of step step into, you know, I think we're seeing the iceberg, the tip of the iceberg.

00:19:16 Nayan Patel: There are definitely some things that are adopted very easily. We know how quickly ChatGPT went into everybody's hands, right? I mean, that's literally in your easily accessible. And now there are multiple versions of that with whichever tool you're deciding to use. But um, look at ambient, right, ambient documentation. That's also something that's going to become a standard. But now we have to make sure it's the right standard. And what are the fallbacks from there? Um, we're always talking about, you know, real life scenarios. Well, how many of I and I asked this to a lot of people, how many of you people watch the Pit on, you know, the TV show about the Pittsburgh E.R. and they they actually talk about the ambient AI in season two here. And so they're contemplating like, where does it, you know, draw the line, where is it truly accurate or not? And even if you say it's ninety eight percent or ninety nine percent accurate, you don't want to be the one percent right? In healthcare, it's very different to be one percent off. It could be life and death type of thing. So it's, uh, we're getting there. So it still requires the human element, and all these things that we're doing will require the human element. And I think we're at an interesting time right now to utilize all this stuff that's around us and then implement it, but keep looking at the processes and making sure our processes are truly more effective than just dependent on something.

00:20:40 Megan Antonelli: Right, right. And that's I mean, that's so much of it, right? I love the pit, by the way. But I this the second season, it does, you know, whereas the first season there was a lot of drama around kind of the emotional element of it. A lot of the drama this year feels like it is around AI adoption.

00:20:57 Nayan Patel: Well, the there's two episodes right into it, you know, we'll get the next one coming out. I think tomorrow we'll keep seeing it.

00:21:05 Megan Antonelli: Yeah, I know, but it is, it's a it is. They've done a great job. And I think that that capturing you know, that resist. You know that there's some physicians who have that sort of early adoption. This is a great tool. And then there's others and I love that. In fact in it it's the younger physician, you know, it's the student who's almost, you know, she's more resistant to, to the technology. But they capture that, that push and pull. Yeah. Well, and of course, the challenge of documentation, which, you know, kind of comes back to, you know, a lot of what, you know, the value that, you know, tools like Neteera bring in terms of monitoring and capturing that information and getting it into the the platform. So it'll be fun to see. It's always fun to see at Vive and Hims kind of just those technologies that are available and coming out and what the focus is both from kind of that marketing side. But, you know, from what they're what they're really doing and what people really, really want. Right. Where are these health systems are truly struggling and hearing about what they're what they're really looking for? Because I think sometimes there's a disconnect between what the providers need and what the technology companies find and certainly what the financial companies or, you know, the VCs invest in. So, yeah, through these these events, we get to kind of see where they align, right? So when you think about going, um, you know, we always like to talk about what are your must haves, like what do you do before for preparing? Um, do you have like a strategy, comfortable shoes. What's the.

00:22:35 Nayan Patel: Well, you definitely need comfortable shoes. And as you get older, that becomes even more important. I mean, that's that's just the reality of it. Uh, shoes is certainly a big part of it. Appearances. It goes, you know, different ways. Some people go very casual. Some people are formal. I try to go somewhere in between. You know, there is something to be said about, you know, impressions, right? And and we we still live in that type of society. So I think that's one piece of it you know.

00:23:03 Megan Antonelli: Yeah.

00:23:04 Nayan Patel: Be aware type of thing. But the other thing is just, you know, you got to go in with a plan. Like all of these, um, trade shows, there is a plan that you can come up with and you need to look at the agendas. Try to figure out what you may have interest in or not. Um, if you're on the partner side, you already know that you're trying to meet up with certain people, so how are you going to try to identify them or meet them? The provider connect meetings are great, but then if you're even thinking of meeting somebody, I mean, it's calendaring, right? Like it's put it on my calendar and you have to preschedule these meetings and, you know, make sure you have a story to tell, just like for us. Right? I mean, we're contactless vitals monitoring, right? And we're helping the nurses reduce time. Um, the key thing is just making sure your message is clear. Like we're FDA cleared. Like, that's a big deal these days. You have to know what it is to make sure that that is something that can be implemented. Because the one thing you just said a few minutes ago was the change. Change management is hard. You just talked about older physicians, younger physicians. You're trying to put something in to play Across the board that not everybody uses it the same way. No matter what the solution you're coming to the table with. So change management is a key thing. But having plan meetings, the message has to be clear. And then you know, expected outcomes afterwards. Like again the same kind of outcome. It's follow ups.

00:24:34 Megan Antonelli: Yeah. But I do you know and I think that that's when, you know, as someone who kind of runs much smaller events on a smaller scale, and then you go to these big trade shows and you see there's so many folks who just walk in, you know, and it's almost like a deer in headlights. I mean, many people don't even expect them to be as large as they are or for the people to to really be there, you know, and talk about, you know, people standing at the booth scanning badges like it's about the connection there's value to there was a time when it was about the data, but it's not about the data anymore because, you know, the lists are there, the app is there. You can see and find people through their email, but that doesn't get you to them anymore, you know. So meeting them, connecting with them regardless of what your product is. But yes, having a plan, you know, and I think even, you know, your career shows. It's like sometimes I feel like, you know, I mean, obviously I'm on the media side so people will gloss over and be like, I don't want to talk to her, but but the the element of, you know, just because someone's maybe at a vendor now and not at the health system that you're trying to get into, you know, they could be there tomorrow. So the connections in healthcare, while it may feel big at hymns and and Viv, you know, it's a small world and people move around and they'll be you know, they'll be the CIO at, you know, wherever tomorrow. So it's best to, you know, make those connections and make those relationships so, you know, but there's a lot and comfortable shoes are really important.

00:26:03 Nayan Patel: Yeah. The in-person conversations are can't be replaced. And it's the relationship because you're not going to sell anything first without trust. And it's just building trust. And that's where you're going here for. Yes, you're going to learn. And a big part of it is education, but an equal part is also the trust that you're trying to build with individuals in the industry. Because like you said, people move around and that's just the nature of business.

00:26:29 Megan Antonelli: Yeah, yeah, it's that trust. And and the learning comes from listening. Right. And as hard as it's very hard to even just go to the session sometimes because you're just there sort of bouncing around like a pinball machine on the floor. And you could just do that all day. But going to the sessions and hearing what people, what what your customers or competitors have to say about what the work that they're doing, you know, is incredibly valuable. And people I think sometimes people miss that just for the floor and just to make those, those meetings. But there is something to be said for listening to what people have to say and being able to talk to them about that later. Right. So, um, those are my those are always mine, as you know, get the sessions that you really want to go down. You're not going to go to all of them, but but figure it out and then, um, you know, listen. Right. Listen, listen on the floor. There's just so much to to get out of these types of events if you're paying attention.

00:27:26 Nayan Patel: Well, and it goes back to what you said, just go prepared. I mean, don't expect to just have everything handed to you and, and use the tools that are in front of us to help you prepare. So that's a big piece of it, too. There's a lot of a lot of things out there that can help you.

00:27:40 Megan Antonelli: Yes. Yeah. No. And the Veve app is great. Uh, you know, health has done a great job with that. And hims is hims is too. So they're both, um, making those things easier in a world where you've got either ten thousand or thirty thousand people. So it's all it's all there. You just have to take the time to do it, um, to make that, you know, time out of the office, which is hard for everybody. Really valuable. Well, we always like to ask, you know, what's what we have. It actually was a segment born, um, our first time back at Hims after the pandemic, trying to find the silver lining. So it's sort of what's good in digital health. So what are you. It can be about the conferences. It can be much more broadly. But what is most exciting to you in terms of whether it's innovation or, um, platform changes or what have you in digital health?

00:28:29 Nayan Patel: I think it's it's about making the patient experience truly what it needs to be more along the lines of what we all get out of going to Amazon or Netflix today. You search for what you want, you kind of get it right. And I think we're trying to make our patient experience the same way. So whether we have a simple procedure that's needed or even just a doctor's visit to a wellness check, that whole experience, we're trying to find ways to make that easier. So then when we go into the facility, I mean, you know, our role is we're trying to make that experience easier. You don't have to get plugged up and, you know, you just get monitored, right? And so all these little things come into play, the scheduling part of it, when you leave, you know, you know, how is that billing handled. And so the whole patient experience, I think we're trying to become more along the lines of what we see as a consumer solution, because it is a consumer product. At the end of the day, we just don't completely treat it that way. And there's reasons why we can't, because there's a lot of complexities and health regulations and state laws are different. So there's a lot of different factors. But we're trying to move the needle in that direction, right?

00:29:40 Megan Antonelli: Yeah. No, I love that. And I think that, you know, Vive does a great job of bringing the patient perspective in and, um, you know, sort of making sure that that's where we're, you know, what we're doing. Right. And certainly we try at Health Impact to really focus on, you know, driving, delivering technology that that improves that patient experience and, and those outcomes. As you said, I love that. I'm gonna. I'm gonna steal it.

00:30:05 Nayan Patel: It's all good. Well, I mean, when you think about, you know, even the meeting we just had at Health Impact in New York. I mean, the conversations we had there were broad and wide, right? But but ultimately, it was tying it back to what are clinicians doing for the patients and making both sides of the house. They're more effective and more valuable for both. Right. I mean, value is subjective and what that really means, we know, but it has to be a payment and a cost associated with it. And making that whole patient experience what it needs to be. So the events and the people you brought together at Health Impact were great.

00:30:41 Megan Antonelli: Thanks. Yeah. No it is um, it is such you know, I think there's, there's value when you go go really specific within healthcare. But taking that broad perspective when it comes to technology and innovation and how it fits into patient outcomes and experience is so important, so well, It's been so good to talk to you, and I'm looking forward to seeing you next week. And then just a couple weeks after at hymns. So, um, but thanks for joining us here. And, um, you know, have a great, uh, vibe. And we'll see you there. Um, and to our audience, uh, you know, if you're interested in learning more and more about Neteera, check out their website. Nine is on LinkedIn and you can connect with him there. And of course, if you're at Vibe or Hymns, reach out through the app. Um, and for your for our listeners, whether you're heading to vibe or hymns or both, I hope this gives you a sharper lens on where to focus your time and energy. And thanks for listening to digital health talks. This is Megan Antonelli signing off.

00:31:44 Outro: Thank you for joining us on Digital Health Talks, where we explore the intersection of healthcare and technology with leaders who are transforming patient care. This episode was brought to you by our valued program partners. Automation. anywhere. Revolutionizing healthcare workflows through intelligent automation. Neteera. Advancing contactless vital signs. Monitoring elite groups. Delivering strategic healthcare IT solutions. Sailpoint securing healthcare identity management and access governance. Your engagement helps drive the future of healthcare innovation. Subscribe to Digital Health Talks on your preferred podcast platform. Share these insights with your network and follow us on LinkedIn for exclusive content and updates. Ready to connect with healthcare technology leaders in person? Join us at the next Health Impact event. Visit Health Impact forums for dates and registration. Until next time. This is digital health talks where changemakers come together to fix healthcare.